PRIVACY POLICY
Effective Date: 02/01/2025
Your privacy is important to us. This Privacy Policy explains how B4 Plumbing & Mechanical (“we,” “us,” or “our”) collects, uses, and protects your personal information. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII): Name, phone number, email address, and other contact details.
- Mobile Information: Information related to text messaging, including opt-in data and consent.
- Usage Data: Information on how you interact with our website or services.
- Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies to enhance user experience.
2. How We Collect and/or Obtain Information
We collect information in the following ways:
- Directly from You: When you provide information through forms, sign-ups, or text message interactions.
- Automatically: Through cookies, tracking technologies, and analytics tools to understand website usage and improve our services.
3. How We Use Information
We use the collected information for the following purposes:
- To communicate with you and provide the services you requested.
- To send you notifications, updates, and promotional messages (with your consent).
- To improve our website, products, and customer service.
- To comply with legal obligations and protect our legal rights.
4. Information We Share
- We do not disclose, share, or sell your Personally Identifiable Information (PII) to third parties for marketing purposes.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- We may share your information only:
- With service providers that help us operate our business (e.g., payment processors, email service providers).
- To comply with legal obligations, enforce our policies, or protect our rights.
5. Cookies & Other Technologies
We use cookies and similar tracking technologies to enhance your user experience, understand usage patterns, and improve our services. You can control cookie preferences through your browser settings.
6. Information Security and Data Retention
We are committed to protecting your information and employ industry-standard security measures to prevent unauthorized access, use, or disclosure. We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Your Choices & Controls
- Opt-Out: You may opt-out of receiving promotional messages at any time by replying with the word “STOP” to any text message you receive from us.
- Help and Support: For assistance, reply with the word “HELP.”
- Data Access and Deletion: You may request access to, correction, or deletion of your personal information by contacting us at mike@b4plumbingservices.com
9. How Do We Share Your Mobile Information?
- No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes.
- All text messaging originator opt-in data and consent information will be kept confidential and will not be shared with third parties.
- You can opt-out of receiving text messages at any time by replying with the word “STOP.”
- For more information or assistance, reply with “HELP.”
- Message and data rates may apply. Message frequency may vary.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with the “Effective Date” at the top. Your continued use of our website or services constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
B4 Plumbing & Mechanical
mike@b4plumbingservices.com
(405) 701-6505